Effective Date: 31 December 2024

AlphaLogic (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us through our website, services, or other channels. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name

• Email address

• Phone number

• Business name

• Billing information (e.g., payment details, invoices)

1.2 Non-Personal Information

We may collect non-personal information automatically when you use our website, such as:

• IP address

• Browser type and version

• Operating system

• Device type

• Pages visited and time spent on our website

• Referral source (how you found our website)

2. How We Use Your Information

We use your information to:

• Provide and improve our services.

• Respond to your inquiries and requests.

• Process payments and manage billing.

• Personalize your experience on our website.

• Send marketing communications (with your consent).

• Ensure website security and monitor usage trends.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following circumstances:

• Service Providers: To trusted vendors or partners who assist us in operating our website and delivering our services (e.g., payment processors, hosting providers).

• Legal Requirements: To comply with legal obligations, enforce our policies, or protect our rights and safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand how you interact with our site and provide features such as:

• Remembering your preferences.

• Analyzing website traffic and usage patterns.

You can control or disable cookies through your browser settings, but some website features may not function properly without them.

5. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to your personal data.

• Withdraw consent for marketing communications.

• Request the deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us at hello@alphalogicds.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of our services constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: hello@alphalogicds.com

• Phone: +27 68 823 2280

Thank you for trusting AlphaLogic. We are committed to protecting your privacy and providing a secure experience.